The most common pushback we get from members goes like this: "These templates are great, but I run a restaurant — I need something more specific to me." And the operators are right. Generic templates work because they are generic, but they leave value on the table for the operators whose problems are shaped by the specific business they actually run. A restaurant owner does not have a "support ticket" — they have a guest who left a 1-star review at 11 PM. A consultant does not have a "marketing asset" — they have a 30-minute client interview that needs to become a publishable case study by Friday. This week's four templates are industry-specific. Each one is calibrated to a real workflow inside a specific kind of business — restaurants, professional services firms, and DTC e-commerce brands — instead of trying to be applicable to everyone. ## What's New This Week **Restaurant Guest Recovery Workflow** (Customer Ops, Beginner) — Paste in a 1- or 2-star review, the reviewer's name, your restaurant context, and the recovery offer you are authorized to make. The template returns three things in one pass: a calm, on-brand public reply for Google or Yelp; a private outreach message with a specific recovery offer; and a one-line internal note for your GM about the operational issue if any. Designed for owners and GMs who handle 4-8 negative reviews a week and currently lose 15-20 minutes per response writing them from scratch. **Professional Services Case Study Writer** (Marketing & Sales, Intermediate) — Run a 30-minute structured interview with a client, paste the transcript into the prompt, and get back a 1,000-1,400 word case study with a measurable headline, an at-a-glance box, a four-section narrative, three pull-quotes, and meta fields ready for your CMS. A second prompt produces a partner LinkedIn post, a newsletter section, and a sales-deck slide pointing at the same lead metric. The case study you have been pushing to next quarter for a year, finishable in an afternoon. **E-Commerce Product Bundle Pitch** (Marketing & Sales, Beginner) — Feed the products, the bundle price, the dollar savings, and the rationale. Get back name options, a publish-ready PDP hero block, two A/B email subject lines and a body, three Meta ads variants with audience recommendations, a homepage hero block, and five urgency micro-copy lines. Bundle launches are the highest-margin SKU you can ship — same products, same fulfillment cost, higher AOV — and most stores never sell more than two or three because writing the copy is a slog. This template is the slog removed. **E-Commerce Product-Market Fit Analyzer** (Strategy & Research, Intermediate) — A two-prompt chain that runs structured PMF analysis on a new product concept: segment fit, price sensitivity, competitive differentiation, demand signal check, and a single explicit recommendation (GO / GO WITH CHANGES / PIVOT / NO-GO) with a top-3 risk list. Prompt 2 converts the analysis into a one-page decision memo for the founding team. Use this before you commit inventory cash to the next product idea. ## Why These Four Together Industry-specific templates are about respecting the texture of how operators actually work. A restaurant owner replies to a bad review on her phone at 11 PM, not at a desk between meetings. A fractional CFO writes case studies in the gaps between client deliverables, not in dedicated marketing time. A DTC operator decides on the next product launch in a Slack thread that drifts for three weeks until someone just commits inventory and hopes. Each of these templates is calibrated to the actual moment the work happens — the format, the length, the inputs, and the urgency — instead of an idealized "marketing workflow" that nobody runs in real life. If you run one of these businesses, the relevant template should be obvious. If you run something else, two of them are worth borrowing anyway: the case study writer applies cleanly to any service business with named client outcomes, and the PMF analyzer works for any business considering a new SKU or service line — the e-commerce framing is just where it is sharpest. ## A Note on the Format Two of these templates (the case study writer and the PMF analyzer) are multi-prompt chains rather than single prompts. We resisted multi-prompt templates for the first five weeks because they add complexity and we wanted the early templates to be a single copy-paste. But for outputs where the second step depends on a clean first-step output — distribute a case study, write a memo from an analysis — a chain produces noticeably better work than trying to do everything in one giant prompt. The Quick-Start SOP walks through both prompts in sequence; treat each chain as one workflow, not two separate templates. ## Get Started All four templates are available now for Pro members: - **Restaurant Guest Recovery Workflow** — in [Customer Operations](/customer-operations) - **Professional Services Case Study Writer** — in [Marketing & Sales](/marketing-sales) - **E-Commerce Product Bundle Pitch** — in [Marketing & Sales](/marketing-sales) - **E-Commerce Product-Market Fit Analyzer** — in [Strategy & Research](/strategy-research) Pick the one that matches the business you actually run and use it on a real piece of work this week — a real review, a real client, a real bundle, a real product idea sitting in your "maybe" folder. Industry-specific templates only earn their keep when you point them at a real problem you have today.

You are a hospitality recovery specialist who helps independent r