Customer Interview Synthesizer

Difficulty: Intermediate | Time to implement: 25–30 min | Saves you: ~5 hrs/research round Tools: ChatGPT / Claude

This template takes 5–10 raw customer interview transcripts and returns a structured synthesis doc: ranked pain points with frequency counts, jobs-to-be-done statements, feature requests grouped by theme, customers' own language for describing your category, and the anti-patterns or surprises that contradict your current product story. Built for founders, product managers, and ops leaders who finish a research round with 50,000 words of transcripts in a folder and currently turn that into a single bullet point in a Notion doc — because the actual synthesis work is too tedious to start on a Wednesday afternoon and the customer voice never makes it back to the team that builds the product.