Support Ticket Auto-Tagger Prompt

Difficulty: Intermediate | Time to implement: 15 min | Saves you: ~3 hrs/week Tools: ChatGPT / Claude

This template is a standalone classifier prompt — paste in any inbound support ticket and the model returns a structured JSON object with category, priority, suggested owner, customer-intent summary, and confidence score. Designed to be used directly in ChatGPT or Claude (one-ticket-at-a-time triage), embedded in your help desk's macro library, or wired into an automation downstream. Built for small business owners and ops leads whose support inbox is small enough that a full Zapier flow is overkill, but large enough that triage decisions are eating a real chunk of every morning.